Privacy Policy
Last updated: January 10, 2026
1. Introduction
RespCode ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered code generation platform.
By using RespCode, you consent to the data practices described in this policy. If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name and email address
- Authentication credentials (hashed passwords)
- OAuth profile data (if signing up via Google, GitHub, or LinkedIn)
2.2 User Content
When you use our service, we collect:
- Prompts and instructions you submit
- Code generated by AI models
- Sandbox execution results and outputs
- Files you upload or create
2.3 Usage Data
- Credit transactions and balance
- Generation history and model usage
- Feature usage patterns
- IP address and browser information
2.4 Payment Information
Payment processing is handled by Paddle (our Merchant of Record). We do not store credit card details on our servers. Paddle handles all payment data in compliance with PCI-DSS standards.
3. How We Use Your Information
- Service Delivery: To provide code generation, sandbox execution, and all platform features
- Account Management: To manage your account, credits, and authentication
- Communication: To send important updates, security alerts, and support responses
- Improvement: To analyze usage patterns and improve our service quality
- Security: To detect and prevent fraud, abuse, or security threats
- Legal Compliance: To comply with legal obligations and enforce our terms
4. Third-Party Data Processors
Your prompts and code are processed by the following AI providers to deliver our service:
| Provider | Service | Location |
|---|---|---|
| Anthropic | Claude AI | United States |
| OpenAI | GPT-4o | United States |
| Gemini | United States | |
| DeepSeek | DeepSeek Coder | China |
| Amazon Web Services | Hosting & Infrastructure | United States |
| Paddle | Payment Processing | United Kingdom |
By using RespCode, you acknowledge that your data may be transferred to and processed in these locations. Each provider maintains their own privacy policy and data protection practices.
5. Data Retention
- Account Data: Retained until you delete your account
- Prompts & Generated Code: Retained until you delete them or your account
- Credit Transactions: Retained for 7 years for legal/tax compliance
- Server Logs: Automatically deleted after 30 days
- Sandbox Executions: Temporary data deleted immediately after execution
6. Data Security
We implement industry-standard security measures:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Isolated sandbox environments for code execution
- Secure password hashing (bcrypt)
- Regular security audits and monitoring
- Access controls and authentication requirements
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights (GDPR)
If you are located in the EEA, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Portability: Export your data in a machine-readable format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
How to Exercise Your Rights
- Export Data: Go to Settings → Export My Data
- Delete Account: Go to Settings → Delete Account
- Other Requests: Email support@respcode.com
We will respond to all requests within 30 days.
8. Cookies
We use essential cookies for:
- Authentication and session management
- Security and fraud prevention
- Remembering your preferences
We do not use third-party tracking or advertising cookies.
9. Children's Privacy
RespCode is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Your continued use of RespCode after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights:
Email: support@respcode.com
Subject Line: Privacy Request - [Your Request Type]
We aim to respond within 48 hours for general inquiries and within 30 days for formal GDPR requests.